Tug Buddy Toy

Please follow manufacturer recommendations for toys and treats.

No toy is indestructible. Supervise your pet when using since small parts can present a choking hazard or internal blockage. Discontinue use if toy is damaged. Keep out of reach of children.

We want you to be thrilled with your products and we stand behind the quality of every item we make. If something does not meet your expectation or you need make an exchange, please contact us so that we can make it right.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unwashed, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at pupteam@sweetpawsshop.com.

Please note that shipping costs are non-refundable. Customers are responsible for paying return and exchange shipping costs unless an incorrect item or damaged item was sent, in which case we will send a complimentary return label.

If your return is accepted, we will send instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at pupteam@sweetpawsshop.com.

Unfortunately, we cannot accept returns on sale items, gift cards or personalized/custom items.

Hey there!

We are a woman owned small business out of Indiana.

We hand-craft each bandana and pack every box just for your pup!

We also support high quality businesses when purchasing dog toys and treats.

Our mission is to be a company that you are proud to buy from.

We honor that by giving back every quarter to help other animals in need and offering premium dog items.